Villa Solria
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Terms and Conditions

Last updated: 2026-04-06

1. Property Owner

Villa Solria
Owner: Bruno Carrulo
Address: Rua do Junco 3.5B, 8800-591 Tavira, Portugal
Local Accommodation License: 120108/AL
Email: reservas@villasolria.com

2. Booking Conditions

  • The booking is confirmed once the full amount is paid at the time of booking, processed securely via Stripe.
  • We accept card payments (Visa, Mastercard, American Express), MB Way, Apple Pay and Google Pay.
  • Prices include VAT at the applicable legal rate.
  • The cleaning fee is charged separately and added to the booking total.

3. Cancellation Policy

  • Up to 14 days before check-in: Free cancellation with full refund.
  • Between 14 and 7 days before: 50% refund of the amount paid.
  • Less than 7 days before: No refund.
  • No-show: No refund.

Refunds are processed via Stripe to the original payment method within 5 to 10 business days. We recommend purchasing travel insurance that covers cancellations.

4. Check-in and Check-out

  • Check-in: From 4:00 PM (self check-in with digital lock)
  • Check-out: By 10:30 AM
  • Early check-in or late check-out may be requested, subject to availability and possible additional fee.

5. House Rules

  • Maximum capacity: 6 guests
  • No smoking on the entire property
  • No pets allowed
  • No parties or events
  • Quiet hours: 10:00 PM to 8:00 AM
  • Keep the property clean and tidy
  • Report any damage immediately to the owner

6. Liability

  • Guests are responsible for any damage caused to the property or its contents.
  • The owner is not responsible for lost, stolen, or damaged personal belongings.
  • The owner is not responsible for interruptions to public services or neighboring construction.
  • The owner reserves the right to ask guests to leave immediately in case of serious rule violations, without refund.

7. Minimum Stay

  • Low season (Nov-Mar): minimum 1 night
  • Mid season (Apr-Jun, Oct): minimum 1 night
  • High season (Jul-Sep): minimum 7 nights

8. Included Services

The booking price includes bed linen, bath towels (beach towels not provided), basic toiletries, free Wi-Fi, free parking, final cleaning, and utility consumption.

9. Applicable Law

These terms are governed by Portuguese law. The courts of Tavira shall have exclusive jurisdiction.

10. Complaints

The official complaints book is available at www.livroreclamacoes.pt.